Frequently Asked Questions
Everything you need to know about enhancing your living space with Leisure Time Inc.
What is the standard shipping timeframe for furniture orders?
Most in-stock furniture items are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days. Large freight items may require a scheduled delivery window.
Do you offer white-glove delivery and assembly services?
Yes, we offer premium white-glove delivery for an additional fee. This service includes bringing the item into your room of choice, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy on most items. Products must be in their original condition and packaging. Please note that custom-made or 'Final Sale' items are not eligible for return unless they arrive damaged.
Are your wood products sustainably sourced?
At Leisure Time Inc., we prioritize sustainability. The majority of our wooden furniture is crafted from FSC-certified timber or reclaimed wood to ensure minimal environmental impact.
How can I track the status of my home improvement order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. You can also track your status directly through your account dashboard on our website.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm, allowing you to pay for your home upgrades over time.